Mustafa Mohammed

About Mustafa Mohammed

I’ve spent over two decades immersed in the fascinating world of AI and cloud technology. My journey has taken me from leading teams at major companies to shaping the minds of future innovators as a professor. One highlight was delivering over $35 million in ROI through projects focused on generative AI and intelligent automation while leading a talented group of 20 at CVS Health. It’s moments like these that remind me how powerful technology can be when used responsibly.Teaching is another passion of mine—there\'s something incredibly rewarding about sharing knowledge with eager minds. At the University of Illinois Chicago, I’ve maintained student evaluations above 4.5/5, which speaks volumes about my commitment to engaging learning experiences. I also spearheaded the AWS Skill-to-Job Tech Alliance initiative to create clear career pathways for students interested in AI and cloud roles.In my previous role as Director of Data Science at CVS Health, I collaborated across departments to align our technology strategies with organizational goals. This experience taught me the importance of teamwork and communication—skills that are just as vital outside the boardroom as they are within it.I believe that responsible innovation is key to harnessing technology\'s full potential while ensuring ethical considerations are at the forefront. My time at Allstate enabled me to provide executive leadership on AI/DL/ML strategies while building robust data-discovery infrastructure—a challenge I embraced wholeheartedly.When I\'m not working or teaching, you might find me volunteering in educational programs aimed at bridging the gap between academia and industry, or simply enjoying a good book on emerging technologies! If you\'re interested in discussing innovative strategies around AI governance or exploring collaboration opportunities within education or tech strategy, feel free to reach out via email- Generative AI - AI/ML - AIOps/MLOps - Cloud Computing - Cybersecurity - Digital Strategy - Team Leadership - Education & Mentorship

Experience

1. Director Data Science, Cloud & Emerging Technologies

   CVS Health

   Jan 2021 — Present

   Led a team of 20 AI/ML developers and data scientists and provided technology strategy and direction that aligned with organizational objectives and requirements. Collaborated across organizational boundaries and maintained a strategic perspective to create and operationalize ML roadmap. Developed and scaled AI/ML solutions that prevented system issues by identifying, forecasting and recommending actions for IT Operations. Drove adoption of new technology by working with company’s platforms & infrastructure teams. Key Accomplishments: • Directed 20 AI/ML developers and data scientists to deliver predictive solutions aligned with enterprise IT strategy• Deployed $10M AIOps platform (ServiceNow-HLA), reducing MTTR by 25%, event noise by 75%, and manual interventions by 30%• Built ML models, saving $8.5M in productivity costs and reducing helpdesk calls by 25%• Developed an executive dashboard for 141+ applications, improving reporting efficiency and KPI visibility

Education

• Illinois Institute of Technology

  Master of Science - MS, Computer Science

• Lake Forest Graduate School of Management

  MBA, Strategic Management

• Illinois Institute of Technology

  Bachelor of Science - BS, Computer Science

• Amazon Academy

  Accreditation, Cloud Computing

Skills

• IT Operations
• Cloud Computing
• Database Administration
• Vendor Management
• Data Governance
• Data Center
• Relational Databases
• Data Management
• Eim
• Strategy Execution
• Cross-Functional Team Leadership
• Six Sigma
• Data Integration
• Software Development Life Cycle (Sdlc)
• Data Warehousing
• Informatica
• IT Operations Management
• IT Management
• Database Design
• Erp
• IT Service Management
• Integration
• Master Data Management
• Software Development
• Information Management
• IT Strategy
• Metadata
• Disaster Recovery
• Business Intelligence
• IT Solutions
• Project Management
• Sdlc
• Etl
• Enterprise Architecture
• Software Project Management
• Itil
• Outsourcing Management
• Saas
• Data Stewardship
• Hadoop