Matheus Marques
Customer Service @Maman
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WORK HISTORY
Customer Service @Maman
Representative of the customer experience at Maman, a boutique café and restaurant inspired by French home-style hospitality. Responsible for delivering warm, efficient, and brand-aligned service, contributing to customer satisfaction and loyalty.• Delivered attentive, personalized service aligned with the brand’s hospitality standards;• Collaborated with baristas, kitchen staff, and management to ensure smooth service flow and consistent guest experience;• Handled customer inquiries and requests with empathy, professionalism, and a focus on resolution;• Supports the upkeep of a welcoming, organized, and aesthetically aligned environment.
EDUCATION
UNISAGRADO
Bacharelado
Universidade Anhembi Morumbi
Pós-graduação Lato Sensu - Especialização
SENAI São Paulo
Ensino Técnico
ILSC Education Group
Certificate
ABOUT MATHEUS MARQUES
Graphic Designer and Content Marketing Specialist with 5+ years of experience creating…
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