Micah Meisburg
SVP, Servicing Communications Pm @Citi
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WORK HISTORY
SVP, Servicing Communications Pm @Citi
Managing team of Technology Product Managers (7–10 FTEs), supporting backlog grooming, sprint planning, and QA processes for scalable solutions.• Accelerated release of 150+ communications projects, many on the critical path of high-profile product launches such as Strata Elite, aligning all deliverables with business mandates and compliance KPIs.• Orchestrated a major SMS platform migration, resulting in $1.1MM annual cost reduction, increased delivery performance, and conversational RCS capabilities.• Leading $5.9MM annual roadmap. Achieved $2.2MM in cost savings and prioritization of revenue-driving initiatives.• Implemented risk and compliance controls for ADA and TCPA, supporting monthly audit readiness and regulatory alignment.
EDUCATION
Gordon-Conwell Theological Seminary
Master of Divinity (M.Div.)
SKILLS
ABOUT MICAH MEISBURG
Digital product leader with 10+ years of experience in financial services and technology—driving $15MM+ in revenue gains and cost savings through AI, omnichannel strategy, and tech optimization. Trusted to own enterprise roadmaps and large scale Agile delivery. Recognized for transforming servicing communications and accelerating customer experience innovation.
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