Mark McGregor
Head of Solution Engineering, Americas at Zoom
- Role
- Head of Solution Engineering, Americas at Zoom
- Location
- Lafayette, CA, US
- LinkedIn followers
- 500 followers
About Mark McGregor
Mark was formerly Chief Operating Officer of ExtraTeam, Inc, where he worked for over 10 years as an engineering architect, director, and senior executive. Mark holds a CCIE (#11398) in both Routing & Switching and Voice and he is the author of four networking books published by Cisco Press. While working for Cisco Systems, Mark was instrumental in the growth of the Cisco Networking Academy program and was in charge of one of the first Regional Academies in the United States.Specialties: Business process engineering.Video and unified communications strategies, system design, implementation, with emphasis on end-user experience and customer contact applications.Collaboration and innovation through social media.CCIE Routing & Switching; CCIE Voice (UC Manager, UCCX, Unity, Jabber, TelePresence)Pre-sales, high-level architecture, design, implementation, training, team leadership, executive leadership.
Experience
Head of Solution Engineering, Americas
Dec 2020 — Present · Lafayette, CA, US
Education
University of California, Davis
Bachelor of Arts (B.A.), English
1991 — 1994
Skills
- Network Architecture
- Cisco Unified Communications
- Cisco Unity
- Routing
- Cisco Technologies
- Leadership
- Business Process Re-Engineering
- Team Leadership
- Network Engineering
- Telepresence
- Unified Communications
- Cloud Computing
- Voip
- Data Center
- IT Training
- Virtualization
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