Melinda Manning Robinson

Advisory and Planning Consultant @Empower

Baltimore, MD, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

Advisory and Planning Consultant @Empower

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EDUCATION

N/A

Loyola University Maryland

Master of Business Administration (M.B.A.), Finance, General

N/A

Maryland Hospital Leadership Institute

Maryland Hospital Leadership

N/A

Coppin State University

Bachelor's degree, Accounting and Business/Management

SKILLS

PeoplesoftProcess ImprovementProject ManagementStrategic PlanningMicrosoft ExcelMicrosoft OfficePublic SpeakingHuman ResourcesCustomer ServiceInsuranceEmployee BenefitsAnalysisAccount ReconciliationTrainingNew Hire OrientationsBenefits AdministrationRetirementPensionsDefined ContributionFinancial AnalysisPolicyVendor ManagementLeadershipFinancial ServicesBudgetsData AnalysisDefined Benefit401kHR PoliciesCoachingDeferred CompensationEmployee RelationsFinancePerformance ManagementManagementEmployee Training

ABOUT MELINDA MANNING ROBINSON

I have over 20 years of experience in financial services and human resources, and I hold the MBA, QKA, and SPHR credentials. My core competencies include retirement administration, planning, and consulting, as well as process improvement, operational efficiency, and service quality.As AVP of Business Process Optimization at T. Rowe Price, an investment management firm, I manage and improve the operational efficiency and service quality of the individual investors and workplace investors business unit. I collaborate with internal and external stakeholders to identify and implement best practices, streamline workflows, and enhance the client experience. I use quantitative and qualitative analysis to identify specific areas for process improvement. I also leverage my retirement expertise to provide guidance and support to clients, advisors, and plan sponsors on various retirement-related topics, such as plan design, compliance, contributions, and distributions. My mission is to help people achieve their retirement goals and secure their financial future.

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