Manish Maini

About Manish Maini

Digital Executive Leader with demonstrated success in transforming digital tech and business operations and the customer experience. My special skill is restructuring enterprise systems, processes, and teams supporting omnichannel operations across websites, mobile apps, and hundreds of locations. As member of executive teams, I co-develop enterprise business vision and strategy and lead technology efforts. Corporate leaders value my ability to reduce technology and business costs, improve margins, and enable rapid growth strategies. Successes at ANN INC, THE CHILDREN’S PLACE, and ACADEMY SPORTS+OUTDOORS. include: TECHNOLOGY LEADERSHIP / Restructuring “Run” vs “Grow” (Academy): Revamped operations, internalized “Growth” function, and offshored “Run” function restructuring headcount from 350+ direct and 250+ contract employees to 150+ direct and contract and offshore employees. Cut annual OpEx budget $10M. IPO SUPPORT (Academy): Set up IT and cybersecurity governance programs instrumental in highly successful 2020 IPO. FIRST MOBILE APP / OMNICHANNEL (Academy): Partenered in recreating entire mobile and web customer experience including personalized customer communications. Rolled out company-first mobile app. From FY2018 to FY2021, eCommerce sales grew 153%. DIGITAL ARCHITECTURE (Academy): Re-architected platform for omnichannel business. Drove agile process with weekly code releases and full focus on mobile first. In 4 years, omnichannel business grew from 3.5% to 10% of overall business. INVENTORY MGMT./ AI, ML (Academy): Deployed AI/ML within inventory management improving margins $Tens-of-Millions annually. LOYALTY PROGRAM (Academy): Launched credit card program. In 20 months, program represented 4.5% of net sales. INVENTORY LOCALIZATION BUSINESS STRATEGY / MARGINS (Children’s Place): Focused tech on data-driven localization business model – right product, right quantity, best margin. Expanded margins $58M+ in 4 years. DIGITAL TRANSFORMATION (Children’s Place): Modernized tech platform and partnered in total rewrite of website with focus on mobile first. In 4 years, e-commerce penetration increased to over 35%. CHANNEL EXPANSION (Children’s Place): Enabled accelerated wholesale and international business expansion across 16 countries, from 0 doors in 2013 to 200+ doors in 2017. MARGIN IMPROVEMENTS (Ann): Deployed SAP IS Retail module improving process efficiencies, reducing out of stocks, and capturing $10M+ in annual margin improvements.

Experience

1. Chief Information Officer

   Family Dollar

   May 2025 — Present

Education

• STJ INSTITUTE OF TECHNOLOGY

  Bachelor of Engineering (B.E.), Engineering, Electronics, and Communication

• INSTITUTE OF CHARTERED FINANCIAL ANALYST OF INDIA

  Chartered Financial Analyst, Chartered Financial Analyst