Hassan Mahmood
Strategy and Digital Enablement Management Leader | Project Manager
- Role
- Senior Manager, Digital Transformation at Digineox
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Hassan Mahmood
Management leader with delivering large-scale IT, digital transformation, and capital…
Experience
Senior Manager, Digital Transformation
Feb 2022 — Present · Houston, TX, US
Lead IT and OT projects using stage gates and strategize digital transformation roadmaps within an Agile framework• Manage functional teams creating process flows, user stories, test scripts using Azure DevOps• Conduct Scrum ceremonies to ensure project alignment across time, budget, and scope• Engage with senior executives to provide insight on continuous process improvement across teams• Capture the Voice of the Customer and create journey maps and to leverage technological capabilities• Partner with the OCM team to develop training manuals and job aids, delivering impactful training sessions• Perform market scans for vendor selection, create scorecards, and organize product demos• Strategize GTM activities for higher customer acquisition and market expansion into new verticals• Manage and mentor a team of on-site and remote consultants ensuring global collaboration• Establish the Business Analysis and Quality Assurance practice by putting in policies and procedures to match industry standards and create templates and artifacts
Education
Gies College of Business - University of Illinois Urbana-Champaign
Master of Business Administration - MBA, Entrepreneurship, Innovation, & Strategy and Digital Marketing
2020 — 2022
NAIT (Northern Alberta Institute of Technology)
Lean Six Sigma Green Belt, Process improvement
2017 — 2017
Harper College
Associate, Business Administration
1993 — 1995
Scrum Alliance
Certified Scrum Master , Agile methodology
2017 — 2017
Computer Systems Institute
Visual Basic, Computer Programming
1999 — 2000
NAIT (Northern Alberta Institute of Technology)
Certificate, Business Intelligence & Analysis
2016 — 2018
University of Illinois Chicago
Bachelor of Science, Management Information Systems
1995 — 1997
Skills
- Offshore Software Development
- Contact Center Management
- Sdlc
- Business Process
- Sla
- Call Center
- Software Project Management
- Crm
- IT Strategy
- IT Outsourcing
- Project Management
- Project Portfolio Management
- Voip
- Customer Relationship Management
- Business Analysis
- Business Development
- Vendor Management
- Offshore Outsourcing
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