Emily Griffin
Global Deal Operations Leader | Cybersecurity SaaS | Quote-to-Cash Chaos Wrangler
- Role
- Supervisor, Deal Operations at ExtraHop
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Emily Griffin
10 years of experience in Sales Operations, Deal Desk, and Order Management across cybersecurity and SaaS, bringing a track record of managing end-of-quarter pressure, solving fulfillment roadblocks, and supporting high-value enterprise transactions with speed and precision.Currently leading a global Order Management team at ExtraHop, focused on fulfillment readiness, order accuracy, SLA performance, and seamless cross-functional execution across Sales, Channel, and Finance.Lean Six Sigma Green Belt with a passion for turning messy processes into scalable solutions- and doing it all before the quarter closes!
Experience
Supervisor, Deal Operations
May 2024 — Present
Leads global order management team supporting enterprise and channel sales across high-volume, complex regions, with a focus on KPI alignment, fulfillment readiness, and operational efficiency-Partners with Sales and executive leadership throughout the full deal lifecycle, supporting multimillion-dollar transactions with Fortune 500 clients and federal agencies, while representing Order Support in cross-functional initiatives to enhance systems, processes, and customer experience-Oversees forecasting contributions, quarter-close planning, and high-priority escalation resolution; driving team growth through coaching, capacity planning, and succession development.
Education
Johnson & Wales University
Bachelor’s Degree, Marketing
2010 — 2015
Skills
- Visual Merchandising
- Customer Service
- Social Networking
- Teamwork
- Microsoft Office
- Marketing
- Salesforce.com
- Rsa Security
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