Melissa M.
Experienced Talent & Analytics Leader; former Meta, Amazon, Starbucks
- Role
- Senior Director, People Analytics at Expedia Group
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Melissa M.
I have 20+ years of experience leading Talent Management, People Analytics, and Employee Listening functions, driving large-scale transformation to improve business and people success at companies like Amazon, Meta, and Starbucks. I have a proven track record modernizing people practices and building agile, lightweight products that integrate people insights into business conversations, simplify user experiences, connect the dots across feedback, and improve performance and the employee experience. I’ve held progressively larger leadership roles in global, high-growth Fortune 500 companies as well as start-ups, and built high-performing, leading-edge functions from the ground up. I am published book author and global keynote speaker on engagement, performance, and analytics.
Experience
Senior Director, People Analytics
Jun 2025 — Present · Seattle, WA, US
Took on a broader role covering end-to-end People Analytics and leading the AI transformation of insights generation and delivery. I lead teams of Analytics Partners, Data/Machine Learning Scientists, Data Engineers, and Product Engineers, responsible for- Consulting with HR and business leaders, delivering strategic analytics and research that informs decisions and improves business impact (efficiency, productivity, engagement, culture)- Building products that simplify the user experience, remove friction and manual work, and empower all Expedians to easily gain proactive, personalized, and predictive people insights - Developing a talent engine that enables leaders to track and improve performance, growth, succession planning, and org effectiveness- Building and optimizing the data infrastructure that powers our products and analytics- Evolving and delivering enterprise listening that elevates the employee voice and drives improvements across the employee journey
Education
UC Santa Barbara
B.S., Psychology/Economics
UNC Kenan-Flagler Business School
Executive Education: Talent Management
Leadership Tomorrow
Leadership
Marshall Goldsmith School of Management - Alliant International University
Ph.D., M.A., Industrial/Organizational Psychology
Skills
- Succession Planning
- Organizational Design
- Performance Management
- Change Management
- Survey Research
- Organizational Psychology
- Predictive Analytics
- Organizational Effectiveness
- Workforce Planning
- Talent Management
- Organizational Development
- Employee Engagement
- Leadership Development
- 360 Feedback
- Job Analysis
- Talent Acquisition
- Employee Relations
- Culture Change
- Human Resources
- Metrics
- Leadership
- Strategy
- Recruiting
- Analytics
- Program Management
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