Mike Briggs
- Role
- Sr Manager IT at Spectrum
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Mike Briggs
At Spectrum as a Sr IT Manager, I focus enhancing retail store systems, ensuring seamless…
Experience
Sr Manager IT
Sep 2022 — Present
Managed a team of onshore and offshore resources that delivered operational and support solutions to internal IT Operations. Lead technical resource that assisted with major event outages, performed Root Cause Analysis and produced monthly operational metrics.
Skills
- Cloud Computing
- Microsoft Products
- Networking
- Technical Support
- IT Operations
- Network Security
- Software Documentation
- System Deployment
- Disaster Recovery
- Windows Server
- Enterprise Software
- Virtualization
- Hyper-V
- Clustering
- Forefront
- Cluster
- Security
- Hardware
- Operating Systems
- Microsoft Technologies
- Powershell
- Sccm
- Itil
- Active Directory
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