Matthew Lamark
Program & Operations Leader | Strategy Execution | Cross-Functional Delivery | Continuous Improvement
- Role
- Associate Manager - Ratemaking Support at Allstate
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Matthew Lamark
I’m a strategic execution leader with nearly a decade of experience turning ambiguity into alignment, launches into outcomes, and teams into high performers. I sit at the intersection of business, operations, and technology — where complex work needs structure, clarity, and influence to succeed.At Allstate, I help lead enterprise-level launches and operational frameworks that span multiple product lines and stakeholders. I partner with senior leaders, engineers, analysts, and business partners to shape direction, drive execution, and resolve problems that impact customers, performance, and growth.I’m known for simplifying complexity, fostering collaboration, and enabling teams to perform at their best. My approach combines analytical thinking with empathy and influence — ensuring initiatives don’t just launch, but stabilize, add value, and evolve.Strengths include:• Program and operational leadership• Cross-functional alignment and stakeholder influence• Continuous improvement and execution frameworks• Data-driven insights, performance measurement, and decision support• Team development, coaching, and capability buildingI’m energized by roles that combine strategy, operational execution, and cross-functional leadership — building momentum across people, process, and outcomes.
Experience
Associate Manager - Ratemaking Support
Dec 2024 — Present · Chicago, IL, US
Lead end-to-end program execution of enterprise initiatives, overseeing capacity and resource planning, stakeholder alignment, and post-launch stabilization efforts.• Own planning and reporting rhythms for launch execution and hyper care performance, enabling visibility, alignment, and decision-making across partners.• Manage portfolio-level capacity and workforce planning for 35+ analysts, ensuring alignment of workload to strategic initiatives and hyper care demands.• Collaborate with technology and operations teams to coordinate UAT/go-live approvals, implement mitigation plans, and drive structured root-cause resolution for launch or operational issues.• Develop and implement process improvement frameworks to improve execution quality, reduce defect recurrence, and enable repeatable delivery success.• Provide people leadership, coaching, and performance oversight for direct reports, driving accountability and team capability building.
Education
Loyola University Chicago
Bachelor’s Degree
2011 — 2015
Skills
- Public Speaking
- Research
- Powerpoint
- Microsoft Excel
- Teamwork
- Budgets
- Event Management
- Leadership
- Microsoft Office
- Sales
- Event Planning
- Marketing
- Management
- Social Networking
- Project Management
- Time Management
- Planning
- Social Media
- Mysql
- Customer Service
- Microsoft Word
- Data Entry
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