Marqueztyrell Kincade
Field Operations Support Manager, Premium Brands @IHG Hotels & Resorts
Signup · Get unlimited contacts
WORK HISTORY
Field Operations Support Manager, Premium Brands @IHG Hotels & Resorts
US
EDUCATION
Unique System Skills, LLC
AI Data Analytics
Cornell University
Hotel Management 360
American InterContinental University
Bachelor of Arts (B.A.)
ABOUT MARQUEZTYRELL KINCADE
I am a Field Operations Support Manager for Premium Brands at IHG Hotels & Resorts, where I leverage my six years of hospitality industry experience and my certification as a Hospitality Revenue Manager (CHRM) to enhance the performance and quality of over 20 hotels across various brands and markets. My core competencies include front office management, revenue optimization, brand standards compliance, customer service, and team training and development. I have created and implemented standard operating procedures, trained front office managers and team members, and filled in shifts as needed for several hotels, including Sonesta, Sheraton, Royal Sonesta, and Rand Tower. I have also received multiple certifications in customer service, handling abusive customers, and CPR. I am always eager to learn new skills, explore new opportunities, and collaborate with diverse and talented teams. My goal is to enhance the guest experience, drive loyalty, and contribute to the growth and success of IHG.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.