Mkaila Karcsay
Workflow Architect | Operational Program Manager | Bridging Design Ops + Systems Strategy
- Role
- Ad Ops Program Manager at Wondery
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Mkaila Karcsay
I\'m a systems-minded program manager who thrives on untangling complexity—building tools,…
Experience
Ad Ops Program Manager
Apr 2025 — Present · Manhattan, NY, US
As interim program lead for Wondery’s Airtable-based Ad Operations systems, I manage cross-functional technical infrastructure spanning 8+ interconnected Airtable bases and 50+ automation workflows.Maintain troubleshooting protocols and conduct systems analysis across live Airtable environments, proactively resolving sync errors, logic conflicts, and automation failures to ensure uninterrupted operations.Pioneer base infrastructure for the Revenue and Operations team, automating key workflows to reduce manual workload and support day-to-day operations. Deliver streamlined solutions to support revenue reporting and quarterly goal tracking.Identify logic gaps in cross-team operations and highlight flaws in existing Feedback Loop reporting; implement solutions that restore data accuracy without disrupting team operations or core system structure.Update SOPs and automation logic documentation to promote operational self-sufficiency, minimize reliance on system owners, and support scalable system growth.Support the CRM migration (Boostr to Salesforce) by managing Airtable-side field mapping and logic updates to prevent disruptions in live workflows during migration testing and rollout.Tools: Airtable, Zapier, Slack APIs, Boostr, Salesforce
Education
Oregon State University
Bachelor’s degree, Business Administration
2014 — 2018
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