Michael Whitfield
Executive Product Manager @Westpac
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WORK HISTORY
Executive Product Manager @Westpac
Sydney, AU
Provided strategic counsel to management regarding immediate and medium-term investments for enhancing Westpac Group Home Loan product range. This involved striking balance between customer satisfaction, shareholder investment, and returns, all while optimizing operational, reputational, and credit risk outcomes. Collaborated with technical delivery teams in Agile management approach to craft technical solutions for challenges and oversee day-to-day execution of strategic initiatives. Ensured…
EDUCATION
Murdoch University
Bachelor's degree
UNSW
Master of Business Administration - MBA
ABOUT MICHAEL WHITFIELD
As an Executive Manager of Product Development at Westpac, I leverage my 15+ years of experience in the financial services sector to deliver strategic insights that drive the development of Mortgage Products to deliver sustainable growth. I also have practical experience as Product Owner responsible for the development of Products and enhancements for Westpac\'s home loan product range, balancing customer satisfaction, shareholder return, and risk outcomes. I have a track record of launching successful products, optimizing product portfolios, and achieving market share growth, using market research, data-driven decision-making, and customer-centric design. I collaborate with technical delivery teams in agile project management to craft and execute solutions that meet customer needs, minimize costs and risks, and deliver essential customer outcomes. I am skilled in fostering collaborative environments, managing product lifecycles, and prioritizing features for maximum customer impact. I am currently pursuing my MBA at UNSW, where I am expanding my knowledge and skills in business administration and management.
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