Madeleine Showalter

Sr Business Process Analyst @U.S. Department of Veterans Affairs

Austin, TX, US

I am a contractor through Leidos, working at the Austin Information Technology Center. Assist in managing an annual IT budget over $500 million. I am part of the Customer Agreement Management team, Data Center Operations, VA Office of Information and Technology, IT Operations division. Create Rough Order of Magnitude cost estimate documents for new or expanded IT projects, and guide them through the review approval process with staff and customers. Manage customer financial agreements, and process Service Level Agreement Modifications. Review and approve Change Orders. Create financial reports in Excel. Compare actual expenditures and cost projections with budget, to identify potential cost overruns or billing errors. Develop reports in Business Objects Enterprise. Write technical documentation such as procedures and training documents.

Abilene Christian University

Bachelor of Science (B.S.), Cum Laude

Consulting Solutions.Net

Computer Software Applications Developer, Excel 2013, Oracle SQL, Sharepoint, Java

The University of Texas at Austin

MLIS