Brandon Knight
Author | Speaker | Leadership SME | Thought Leader | Culture Advocate | Board Member | Podcast Host
- Role
- Advisory Council Member at Employbridge
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Brandon Knight
CCaaS Strategies to Win Customers!
Experience
Advisory Council Member
Nov 2022 — Present · Atlanta, GA, US
Working with exceptional leaders on the Contact Center Advisory Council to effect change in this industry
Education
North Central Theological Seminary
Master of Theology - Christian Counseling, Behavioral Sciences
Skills
- Quality Assurance
- Process Improvement
- Insurance
- Team Leadership
- Call Center
- Business Analysis
- Vendor Management
- Call Centers
- Project Management
- Customer Service
- Leadership
- Access
- Operations Management
- Training
- Visio
- Software Documentation
- Customer Satisfaction
- Account Management
- Team Building
- Management
- Crm
- Contact Centers
- Customer Relationship Management (Crm)
- Business Process Improvement
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