Marc-Evens Martin

Desktop Support Technician @CCS

New York, NY, US

Install, maintain, and troubleshoot desktop and laptop devices.• Imaging and deployment of desktops and laptops.• Assist clients in setting up their equipment and ensuring it works properly.• Diagnose and resolve equipment issues on-site.• Perform routine maintenance on equipment to ensure proper functionality.• Conduct testing of systems to ensure proper functionality and troubleshoot anyissues that arise during deployment.• Collaborate with project managers and IT teams, to coordinate deploymentactivities and resolve technical issues.• Assist in system upgrades and maintenance activities, including patchmanagement and software updates.• Perform other job-related duties as assigned