Mandy L.

Office Manager and Pa @Mk2 Real Estate

Birmingham, GB

Provide high-level executive and operational support, overseeing the smooth running of day-to-day office functions with proficiency in Yardi and QuickBooks to enable accurate financial tracking and reporting. Lead staff onboarding via BrightHR, ensuring compliance, professionalism, and seamless integration into the organisation.Support property executives with the effective management of service charge collection and property management, fostering financial transparency and tenant engagement Assisting with ISO 9001 implementation and upkeep, ensuring processes adhere to its guidelines by performing regular audits.Ensuring compliance with RICS and AML regulations, performing compliance checks as part of client onboarding.

Sutton Coldfield College

CIPD CPP, Personnel & HR

Dartmouth High School

English Lang, Eng Lit, Maths, French, Commerce, Social Studies, Business, Biology, Typing, Childcare

Dartmouth High School 6th Form

Typing RSA I, II and III, Office Practice RSA I and II (Advanced), Shorthand Pitman New Era 80 wpm

Sutton Coldfield College

CLAIT, Computer Studies

Sutton Coldfield College

IBT II, Computer Studies