Manoj Kumar
Manager - Client Relations | Transforming Customer Relationships into Success Stories with Expertise and Dedication
- Role
- Manager - Client Relations at Sakon
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Manoj Kumar
As a Customer Success Manager, I have over 13 years of experience in the IT industry, where I have developed and honed my skills in communication, customer relationship management (CRM), voice of the customer (VoC), online support, onboarding, and account management.My mission is to help clients achieve their goals and maximize their satisfaction with the software solutions they use. I have successfully managed and supported multiple accounts—ranging from small businesses to large enterprises—across various industries and regions. Additionally, I have contributed to the growth and development of the customer success team and the company as a whole by providing valuable feedback, insights, and best practices.
Experience
Manager - Client Relations
Dec 2025 — Present · Pune, IN
Education
DY Patil University
High School, Commerce
Vinayaka Mission's Research Foundation - University
Bachelor's degree, Computer Programming, Specific Applications
St.Jude High School
Bachelors in Computer Application
1990 — 2003
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