Jeanette Gil
CA License # 4421470Sales and Operations Manager with expertise in Relationship Building, Process Improvement, and Risk Mitigation
- Role
- Sales & Account Management (Blended) Specialist Ii, Engagement at Kaiser Permanente
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Jeanette Gil
As a sales manager at Better, I coached and led top-performing teams of sales and operations associates through multiple company transitions and volatile mortgage rate markets, while keeping customer experience and key performance indicators as priorities. I have over 10 years of experience in the financial services industry, where I have developed a reputation as an expert in operations, risk, and compliance.My core competencies include data analysis, project coordination, team leadership, and cross-functional collaboration. I have successfully implemented processes and policies that reduced losses, increased compliance, and enhanced user safety. I have also delivered risk training and awareness to various teams and stakeholders, demonstrating my deep knowledge of the regulations and laws impacting our highly regulated industry. I am passionate about creating lean and effective solutions that balance customer needs and organizational goals.
Experience
Sales & Account Management (Blended) Specialist Ii, Engagement
Aug 2024 — Present · San Jose, CA, US
Education
San José State University
Bachelor of Science - BS, Business Administration, International Business; Minor in French
2008
Ashford University
M.A. in Organizational Management, Project Management
2019
Skills
- Customer Service
- Training
- Customer Satisfaction
- Building Relationships
- Attention to Detail
- Management
- Team Building
- Bilingual-Spanish
- Loans
- Talent Management
- Leadership
- Microsoft Office
- Sales
- Finance
- Commercial Banking
- Banking
- Risk Management
- Microsoft Word
- Retail Banking
- Credit
- Time Management
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