Michael James

About Michael James

A knowledgeable and versatile System Administrator with extensive experience in the…

Experience

1. Director of IT Operations

   Norcal Voice & Data

   Sep 2018 — Present · Concord, CA, US

   Management, technical work, bidding/proposals and operation deployment for both small and large-scale IT and cabling operations for clients spanning from law enforcement, military, schools, churches, banks, personal businesses, health centers and various municipalities. Servers, Firewalls, Dual-ISP Failover, Backup Solutions, Full System Builds, Administration. PoE Security Cameras, PoE Lighting, VoIP Phones, PoE Access Control. Fiber & Cat6 solutions and installation including cabling, wall and rack termination. Web Design for SEO, social media integration and custom marketing campaigns. Various Remote Software & Ticketing Systems

Education

• Wake Technical Community College

  Associate (AAS), Web Technologies

  2011

• Wake Technical Community College

  Associate (AAS), Networking Technologies

  2011

• Cape Fear Community College

  Associate (AA), Music Theory and Performance

  2006

Skills

• Active Directory
• Pbx
• Wordpress
• Remote Desktop
• Peachtree
• Photoshop
• Troubleshooting
• Mysql
• Customer Service
• Drupal
• Linux
• Windows
• Wireless Networking
• Marketing
• Trade Shows
• Ip Pbx
• Microsoft Office
• Sales
• Dreamweaver
• Lan-Wan
• Networking
• Xml
• Laptops
• Java
• Technical Support
• Css
• Php
• Quickbooks
• Negotiation
• Contract Negotiation
• Html
• Printer Support
• Telecommunications
• C#
• Computer Hardware