Michelle Zou
Solutions Consultant
- Role
- Solutions Consultant at Beyond
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Michelle Zou
I am a support and customer engineer with a strong technical background in SaaS, data analytics, and eCommerce platforms. I focus on using SQL and production data to investigate issues, identify patterns, and turn messy problems into clear, actionable insights.At Relay Commerce, I supported and onboarded hundreds of Shopify merchants by analyzing subscription, payment, and integration data. I worked closely with product and engineering teams to surface trends from support cases, improve workflows, and reduce recurring issues.
Experience
Solutions Consultant
Mar 2026 — Present
Education
Stony Brook University
Bachelors of Health Science, Health Professions and Related Clinical Sciences, Other
2016 — 2020
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