Miya Herzstein
NYC Hospitality
- Role
- Maître d\' at Starr Restaurants
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Miya Herzstein
Born and raised in the San Francisco fog. Studied gastronomy and culture in Bordeaux & Paris, France. Graduated in the sunshine from the University of California, Santa Barbara.Currently living and working in the luxury hospitality sector in New York City.
Experience
Maître d\'
May 2024 — Present · New York, NY, US
Act as the first point of contact for up to guests daily at a high-profile, high-volume Manhattan restaurant.•Maintain a warm, composed presence while coordinating with delivery personnel, applicants, VIPs, and walk-ins.•Balance reservations, manage waitlists, and assess real-time floor availability to optimize guest flow.•Direct and support a team of four hosts and one reservationist, delegating responsibilities in high-stress conditions.•Oversee all guest accommodations including wheelchair accessibility, service animals, pre-paid items, and custom seating needs.•Execute and enforce plating and corkage fees.•Walk guests through prix-fixe or special event offerings.•Serve as the lead liaison for guest concerns, refunds, and receipt retrieval while managing lost and found operations.
Education
UC Santa Barbara
Minor, French Language and Literature
2016 — 2020
UC Santa Barbara
Minor, Multimedia Communication, Professional Writing
2016 — 2020
UC Santa Barbara
Bachelor of Arts - BA, Communication, General
2016 — 2020
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