Vidya Murali

Director, Business Operations @Skyscanner

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Director, Business Operations @Skyscanner

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EDUCATION

N/A

Harvard Business School Online

Strategy Execution

2007 — 2008

University of Cambridge

Judge Business School (JBS) - MBA, Strategy

N/A

Madras Institute of Technology

Madras Institute of Technology- B.Tech, Electronics

N/A

Animas Centre for Coaching

Diploma in Transformational Coaching, Coaching, ICF accredited

SKILLS

Sales ManagementSalesLeadershipProduct MarketingMerchandisingTeam LeadershipSaasNew Business DevelopmentCrmAccount ManagementChange ManagementProject ManagementPricing StrategyAnalyticsBusiness StrategyManagementStrategyE-CommerceMarketingData-Driven Decision MakingProduct ManagementOperations ManagementBusiness DevelopmentDigital MarketingCross-Functional Team LeadershipMarketing StrategyNegotiationMarket AnalysisMobile DevicesData ManagementOnline MarketingCompetitive AnalysisCustomer ExperienceStart-UpsConsultingProfitability ImprovementRetailB2bForecastingGo-to-Market Strategy

ABOUT VIDYA MURALI

With over 20 years in B2C and B2B tech marketplaces, I work at the intersection of strategy, culture, and execution—helping organisations scale without breaking.As Leader of Strategic Initiatives & BizOps (Commercial & CX) at Skyscanner, I lead a team that drives the company’s most critical programmes of work from strategy through to execution—improving customer experience, strengthening commercial performance, and ensuring the business scales in line with our values.Through my writing, speaking, and workshops, I work with founders, scale-up leadership teams, and leading business schools—helping them build organisations and leaders that are not just bigger, but better: high-performing, resilient, and human.I am the author of How to Survive in a Scale-Up Business (Routledge), which distils the leadership and organisational capabilities required to thrive in fast-growing companies. Book:

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