Mitul Mehta

Store Supervisor & Post Office Assistant @One Stop Stores Ltd

City Of Bristol, GB

Schedule staff shifts, manage availability, and ensure adequate coverage during peak hours• Deliver exceptional customer service, handling escalated queries and complaints professionally• Oversee daily store operations, including opening/closing procedures, task allocation, and team supervision• Manage and operate the in-store Post Office counter, offering services such as mail and parcel processing, bill payments, ID checks, and foreign currency exchange• Handle money exchange transactions securely, ensuring compliance with Post Office policies and anti-money laundering regulations• Sort, process, and dispatch incoming and outgoing parcels efficiently• Maintain compliance with Post Office operational standards, cash limits, and reporting requirements• Monitor stock levels, support inventory management, and ensure timely product restocking• Maintain clean, safe, and well-organised retail and Post Office areas, meeting all health and safety standards• Ensure accurate product pricing, promotional signage updates, and attractive merchandising displays• Supervise till operations, oversee cash handling, and perform end-of-day reconciliations

Don Bosco English School

SSC, Gujarat Board

Don Bosco English School

HSC, External

Birmingham City University

Bachelor of Arts - BA

Gujarat Technological University (GTU)

Diploma of Education