Mittal Sheta
Customer Success Manager at Ford Pro Charging
- Role
- Senior Customer Success Manager at Ford Pro
- Location
- Naperville, IL, US
- LinkedIn followers
- 500 followers
About Mittal Sheta
I have an Experience in Product management about seven years. My area of expertise is in…
Experience
Senior Customer Success Manager
Oct 2022 — Present · Chicago, IL, US
Working on developing processes for various segmentation of business along with other customer success responsibilities tied to customer onboarding and training. Working cross- functionally with Product, Marketing, Sales, Technical and Engineering team to advocate for our customers and helping them achieve their goals while using our software. Proactive mindset and empathy being key qualities to the role helps building strong relationships with customer.
Education
Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai
Master of Business Administration - MBA, Marketing
2017 — 2019
D. J Sanghvi College of Engineering
Bachelor of Engineering (B.E.), Chemical Engineering
Skills
- Photoshop
- Research
- Microsoft Excel
- Public Speaking
- Microsoft Office
- Windows
- Outlook
- Microsoft Word
- English
- Teaching
- Customer Service
- Powerpoint
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