Mitra Towfighi

About Mitra Towfighi

Scrum Master Professional and Project Manager with international and diverse experience in competitive industries and a record of achievement as a key contributor in high growth companies. Proven excellence in driving Project and Operations Initiatives, Client Satisfaction, and Process Improvement Initiatives with strong financial capabilities. Bottom-line focused, utilizing strong business acumen and management expertise that fosters financial growth and stability. Broad experience within start-up, rapid growth situations, and turnaround challenges.Proficient problem-solver who adopts business perspectives to develop workable strategies. Extremely experienced handling multiple assignments under high pressure and consistently meeting deadlines.

Experience

1. Information Technology Delivery Manager

   TDI

   Sep 2021 — Present · Washington, DC, US

Education

• Amirkabir University of Technology - Tehran Polytechnic

  Bachelor of Engineering (B.E.), Engineering

  2000 — 2004

• Florida Atlantic University - College of Business

  MBA in Operations Management, Business Administration, Management and Operations

  2005 — 2007

Skills

• Microsoft Excel
• Microsoft Word
• Process Improvement
• Powerpoint
• Marketing
• Healthcare
• Social Media
• Operations Management
• Cross-Functional Team Leadership
• Hospitals
• Corporate Events
• Corporate Social Responsibility
• Workforce Planning
• Product Launch
• Iso 14001
• Iso 13485
• Iso 17025
• Ohsas 18001
• Iso 9001
• Customer Relations
• Customer Satisfaction
• Management
• Project Management
• Leadership
• Analysis
• Training
• Engineering
• Strategic Planning
• Microsoft Office