Mitra Bapat
Security Technical Consulting Engineer at Cisco Systems
- Role
- Security Technical Consulting Engineer at Cisco
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Mitra Bapat
Security Technical Escalation Engineer at Cisco Systems, working on Cisco Firewall…
Experience
Security Technical Consulting Engineer
Dec 2022 — Present · Richardson, TX, US
Provide technical support for Cisco security products to Cisco customers, partners, account teams, and other internal technical support teams.Handle a wide variety of technical support problems—from simple application or network configuration fixes to extremely complex troubleshooting and problem resolution.Utilize moderate to complex lab setups to recreate and solve problems.Submit complete and correct defect reports with collaboration and supervision.Work with minimal supervision and exercise judgment within defined procedures to determine appropriate action.Collaborate with other TAC engineers across technology boundaries to help drive quicker resolution where multiple technologies may be involved.
Education
Drexel University
Master of Science (M.S.)
2016 — 2018
University Of Pune
Bachelor’s Degree
2011 — 2015
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