Mithun Kumar
Experienced Security Engineer | Cybersecurity Analyst | Software Developer | IT Solutions Expert | Driving Technological Safety & Innovation
- Role
- Information Technology Consultant at Associated Students, Inc. At Csu Dominguez Hills
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Mithun Kumar
Hi, my name is Mithun Master\'s in Cybersecurity Los Angeles resident, with a passion for Securing, Administrating & Managing systems that will grow your business 5+ years of experience in Security, Systems Administration & Software Development. As for my future, I hope to one day work as CISO with a diverse team. In my free time, you can find me photographing nature & animals OSINT, Network Security, Cyber-security, Vulnerability Assessment, Penetration Testing
Experience
Information Technology Consultant
Associated Students, Inc. At Csu Dominguez Hills
Mar 2022 — Present · Carson, CA, US
Provided assertive customer service and database management and administration to ASI staff and the university community of over students- Implemented and managed access control policies, security maintenance, and security education for 50 staff members- Successfully migrated a key application to AWS, resulting in enhanced scalability and a 99.98% uptime, surpassing performance targets by 15%- Elevated user satisfaction by 40% and enhanced support efficiency by delivering proactive, assertive, and enthusiastic customer service to both staff and the university community- Advanced technical proficiency through the IT intern program, addressing over 150 organizational tech needs monthly via PC software and hardware troubleshooting- Implemented meticulous inventory management for technology-related purchases, achieving 100% accuracy in asset tracking and optimizing utilization across 500+ assets- Streamlined over 200 monthly IT and telecommunication service requests, managing escalations to reduce problem resolution times by 25%- Strengthened campus-wide engagement with the ASI Asset Management Program, increasing program compliance by 30% through hands-on support and guidance- Key role in operational continuity by updating the inventory of ASI technology and office equipment, leading to a 20% improvement in resource allocation efficiency- Demonstrated exceptional versatility by efficiently handling diverse duties, improving documentation management efficiency by 30% and meeting 100% of critical deadlines.
Education
Anna University
Bachelor of Technology (B.Tech.), Computer Science
2015 — 2019
California State University-Dominguez Hills
Master of Science - MS, Cybersecurity, 4.0
2022 — 2024
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