Mithu Dhar

About Mithu Dhar

I am a results-driven professional with 15 years of experience with a rich blend of…

Experience

1. Senior Manager

   Standard Chartered

   Apr 2022 — Present · Bangalore Urban, IN

   Collaborate on a flagship project within the Risk & CFCC domain, enabling front-line bank users globally to connect with Subject Matter Experts from various teams for real-time compliance query resolutionLiaise with technical teams to ensure clear understanding of stakeholder requirements, translating them into detailed specifications & update ADOEnsure the production and review of all necessary deliverables, including requirements management, design, system integration, and testingLead the enhancement and integration of new features into the tool, improving functionality and user experience.Design User Acceptance Test (UAT) plans and conduct UAT with Business-as-Usual (BAU) usersDeveloped a comprehensive dashboard showcasing usage analytics of the tool for Risk & CFCC teams for both Group and Country, identified areas for improvement & address challenge in adoptionRecently introduced key feature on machine learning-driven recommendations tailored for advisors, providing intelligent insights and decision support.Held monthly meetings/retrospective meetings to create business plans and workshops to drive successful business.Present updates to the Refinement Forum and Quarterly Performance Review meetings

Education

• Acharya Institute Of Management and Science

  BSc Biotechnology, Biotechnology

  2004 — 2007

• Kendriya Vidyalaya

  PUC

• St Stephens High School, Tinsukia

  Schooling

  1995 — 2002

• Amity University

  Diploma of Education, Data Science

  2020 — 2021

Skills

• Project Management
• Data Analysis
• Web Analytics
• Microsoft Excel
• Powerpoint
• Microsoft Office
• Vendor Management
• Data Analytics
• Omniture
• Tableau
• Reporting & Analysis
• Microsoft Word
• Market Research
• Business Process
• Analysis
• Business Objects
• Digital Marketing
• Sql
• Supply Chain Management
• Requirements Analysis
• Process Improvement
• Data Visualization
• Analytics
• Customer Relationship Management (Crm)
• Crm
• Business Analysis
• Analytical Skills
• Business Process Improvement
• Team Management
• Business Intelligence
• Site Catalyst
• Management