Mithin Kumar

About Mithin Kumar

I’m a Technical Support Engineer at IBM, passionate about building secure, reliable, and resilient IT systems. I work at the intersection of technical troubleshooting, cybersecurity, and operations—helping organizations prevent incidents, reduce risk, and keep critical services running smoothly.My work revolves around diagnosing complex technical issues, strengthening security controls, and improving system reliability for enterprise environments. I collaborate closely with engineering, security, and operations teams to resolve high-impact incidents, optimize processes, and ensure compliance with best practices in IT security and cloud operations.I’m particularly interested in cybersecurity, security operations (SecOps), and infrastructure reliability. I enjoy breaking down complex technical problems into clear solutions that teams can act on quickly and confidently.Beyond day-to-day support, I’m continuously learning—exploring areas like threat detection, cloud security, automation, and incident response. My goal is to grow into a stronger cybersecurity professional while delivering measurable value to the organizations I support.If you’re interested in cybersecurity, IT operations, or enterprise support—feel free to connect. I’m always open to learning, collaborating, and sharing knowledge.

Experience

1. Technical Support Representative

   IBM

   Jan 2026 — Present · Bengaluru, IN

Education

• GITAM Deemed University

  Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering