Mithilesh Seth
End User Care Specialist @Benevity
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WORK HISTORY
End User Care Specialist @Benevity
CA
EDUCATION
Sheridan College
Diploma, Software Development and Network Engineering
ABOUT MITHILESH SETH
Detail-oriented Technical Analyst with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 1 and 2 support knowledge. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Adapts to unique complaints and queries by performing independent research. Well versed with popular ticketing systems such as Zendesk and Jira. In my association with Fellow International Student, I\'ve organized multiple seminars and have been instrumental in connecting talent with opportunity.
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