Mithilesh Kumar
Director Consulting @ EY | Ex- CropIn | Technology Sales | Customer Success| | Ag-tech | Fintech
- Role
- Director Consulting at EY
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mithilesh Kumar
Highly accomplished Sales and Customer Success Leader with 17+ years of global experience of driving revenue, customer adoption, retention, and churn within the SaaS and Ag-Tech sectors. Proven ability to build, motivate, and lead high-performing sales and customer success teams that exceed customer expectations and drive sustainable revenue growth.Demonstrated expertise in developing and implementing customer-centric strategies, fostering a strong customer-focused culture, and optimizing operational efficiency. Deep understanding of the Ag-Tech domain with a successful track record of implementing over 200 projects across 30+ countries, contributing to product advancements and portfolio strengthening.Proven ability to navigate complex business challenges, build strong client relationships, and achieve key performance indicators (KPIs) related to customer satisfaction, revenue growth, and retention. Passionate about leveraging technology to create innovative solutions that empower customers and drive industry transformation.
Experience
Director Consulting
Feb 2023 — Present · Bengaluru, IN
Leading complex engagements across public and private sectors, developing strategic solutions in areas like digital agriculture, rural credit, and AI and satellite imaging. Focused on improving client profitability, operational efficiency, and risk mitigation.
Education
Indira Gandhi National Open University
Bachelor's degree, Information Technology
Indira Gandhi National Open University
Higher National Diploma, Computing and Multimedia
Institute Of Marketing & Management
PGDM, Marketing & finance
2008 — 2010
Skills
- Sales Operations
- Training
- New Business Development
- Marketing
- Marketing Strategy
- Business Analysis
- Account Management
- Business Development
- Market Research
- Advertising
- Strategic Planning
- Sales Management
- Negotiation
- Market Analysis
- Mis
- Key Account Management
- Business Planning
- Team Management
- Competitive Analysis
- Selling
- Start-Ups
- Sales
- Management
- Strategy
- E-Commerce
- Team Leadership
- Management Information Systems (Mis)
- Business Strategy
- Lead Generation
- Vendor Management
- Crm
- Leadership
- Project Planning
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