Mithila Kulkarni
Senior Analyst | IT Infrastructure & Technical Support | Process Improvement | Recognized for Innovation & Excellence
- Role
- Senior Analyst at Wells Fargo
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mithila Kulkarni
Motivated and detail-oriented IT professional with 3+ years of experience in infrastructure support, technical troubleshooting, and process improvement. Currently working as an Infrastructure Analyst at DXC Technology, I specialize in resolving complex IT challenges, enhancing system efficiency, and ensuring high levels of customer satisfaction.My career journey includes roles at HCL, Wells Fargo, and HP, where I was consistently recognized as a top performer — receiving awards such as Best Employee of the Quarter/Month, CSAT Top Performer, and Best Performer within months of joining.Beyond support and troubleshooting, I have led automation initiatives that reduced manual work by 20%, trained new joiners, and documented best practices to strengthen team efficiency.With a Bachelor’s degree in Computer Applications (BCA) and technical skills in C, C++, Java, DBMS, Python, and automation scripting, I bring both strong problem-solving abilities and a continuous learning mindset.I am passionate about leveraging technology to drive operational excellence and am open to opportunities in IT infrastructure, technical support, and process optimization where I can contribute and grow further
Experience
Senior Analyst
Mar 2024 — Present · Hyderabad, IN
HCL – Senior Analyst (Wells Fargo Project)Feb 2024 – Dec 2024 • Delivered technical expertise for mission-critical systems and led automation initiatives reducing manual work by 20%. • Collaborated with global teams, resolved escalated issues, and trained new joiners. • Achievements: Awarded Best Employee of the Quarter and Month.
Education
Kle gadag
Bca
2019 — 2019
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