Mithelash Raina
Senior management consultant @ Infosys Consulting | CSM®| MBA-PGPM’23 Great Lakes Institute of Management ,Chennai
- Role
- Senior Consultant at Infosys Consulting
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Mithelash Raina
I am an accomplished Business Consultant with extensive experience in driving digital transformation, process optimization, and strategic initiatives across various domains, including insurance, sourcing, and utilities. My expertise lies in bridging the gap between business and technical teams, translating complex requirements into actionable deliverables, and ensuring seamless project execution. With a strong domain knowledge in life insurance, I have a proven track record of delivering impactful process improvements and operational efficiencies that enhance overall business performance. Throughout my career, I have successfully led requirement workshops, created comprehensive Business Requirement Documents (BRDs), and maintained end-to-end traceability of project deliverables. I am skilled in business intelligence transformation, KPI framework design, and interactive dashboard creation, which significantly enhance executive decision-making. My leadership experience includes managing branch operations, ensuring customer satisfaction, and training teams in insurance processes and compliance. With a total of 8+ years of experience, I am adept at leveraging Artificial Intelligence and Generative AI solutions to modernize customer engagement and service delivery
Experience
Senior Consultant
Jan 2026 — Present
Education
Shaheed Bhagat Singh State Technical Campus
Bachelor of Technology - BTech, Chemical Engineering
Great Lakes Institute of Management
PGPM, MANAGEMENT
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