Mitesh Patel
Product and Propositions Manager - Barclays Blue Rewards @Barclays
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WORK HISTORY
Product and Propositions Manager - Barclays Blue Rewards @Barclays
Led Blue Rewards transformation: exited 300k Premier customers, deployed critical app updates, and drove a 5× jump in self‑service plus 3.8× uplift in Cashback sign‑ups.• Ran a cross‑functional \"War Room\" that delivered the Fair Value Assessment on schedule and resolved high‑severity issues impacting 12k customers.• Cut 300k+ annual error‑code incidences and evidenced Consumer Duty compliance by redesigning in‑app journeys and segment‑specific routing.
EDUCATION
The University of Manchester
BSc (Hons) Computer Science with Business and Management
Brampton College
Economics, Maths and Computing
SKILLS
ABOUT MITESH PATEL
I’m a results‑driven Product Manager with 9+ years leading digital product and proposition initiatives at Barclays and other FTSE‑listed financial services organisations.I enjoy turning complex customer and regulatory challenges into simple, high‑impact digital experiences that grow adoption and revenue while protecting customer outcomes.
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