Mitesh Gajra
Senior Windows System Administrator | Azure Administrator | Active Directory | Azure | Cloud | VMware | Microsoft 365 | Backup Solutions.
- Role
- Assistant System Administrator at ESDS Software Solution Limited
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Mitesh Gajra
15 years of experience in Windows Server, Backup and restore, Symantec Endpoint…
Experience
Assistant System Administrator
ESDS Software Solution Limited
Jul 2021 — Present · Navi Mumbai, IN
Provide technical support to Enterprise & government projects, managing and optimizing server infrastructure, address and resolve server issues, including connectivity, performance, and hardening of Windows Server and IIS configurations to meet client specifications. Perform detailed log analysis for Windows-related issues, identifying root causes and implementing lasting solutions to prevent recurrence. Deploy patches via WSUS/Manage Engine Dashboard conduct OS upgrades from Windows Server 2K12, 2016, 2019 & 2022. Ensuring VM snapshot integrity before updates. Manage Office 365 services, including mailbox migration and troubleshooting, Smarter Mail issues like bounce-backs, spam control, and IP blacklist management. Provided support to clients on the Azure platform, assisting with troubleshooting, configuration, and optimization to ensure seamless cloud operations and user experience. Configure file sharing (SMB/NFS) and handle AD and file server setups based on client specifications. Provide Hyper-V & VMware support for VM migrations, resource allocation, and troubleshooting under limited access permissions. Handled Plesk panel, such as upgrades, new account creation, domain management. Manage client backup through Veeam & Commvault including job creation, and VM restoration. Troubleshoot failover clusters to maintain high availability and system resilience. Utilize Robocopy CLI for data migration and file share transfers between source and destination paths. Actively worked on the mitigation of vulnerabilities based on reports from various security tools. Prepared detailed Standard Operating Procedures (SOPs), Plans of Action (POA), Root Cause Analysis (RCA), and Audit-related documents as per the requirements or arising issues.
Education
Yashwantrao Chavan College of Arts Commerce & Science Sector-15 Plot No.23 Post-Koparkairne Navi Mumbai 400 709
MTech - Master of Technology
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