Mitesh P.

Head of Operations and Scalability, PM

Role
Director of Professional Services at Opendoctor
Location
New York, NY, US
LinkedIn followers
500 followers

About Mitesh P.

12 years’ experience in Healthcare IT with implementation and support of Clinical and Revenue Cycle projects and SaaS products• Experienced in 50 plus go lives including hospitals, affiliate practices, owned clinics, outpatient clinics and radiology centers• Experience with Data Conversion from legacy applications like Nextgen and Allcripts to Epic.• Consulting and Team lead exposure with all levels of hospital staff during the Pre-Post implementation including IT staff, Clinicians, Executive and Leadership Team, Technical / Non-Technical & Interface teams, multidisciplinary groups, Physician Champions, Community groups, Practice Managers.

Experience

  1. Director of Professional Services

    Opendoctor

    Jul 2017 — Present · New York, NY, US

    Creates and manages the Project Management Plan and its components, which include a project calendar, communication plan, change control plan and quality plan, shares with stakeholders and takes action to ensure the plan is being met- Understands software configuration, setup, use cases, and EMR integration- Manages all aspects of projects, from the detailed set up, to the executive relationship- Takes prompt and effective action to address performance issues affecting the project- Takes the lead in authoring statement of work- Acts quickly to determine problems and make decisions to solve them- Monitors project progress throughout its duration, and communicates project status to senior management and staff through various communication options- Leads the project team for larger projects including identifying necessary resources and training and supervising the team- Analyzes risks and outlines problem resolutions and recommendations to mitigate project risk. Senior Project Manager acts quickly to determine problems and make decisions to solve them- Manages the implementation process end to end according to set timelines established by the overall team- Partners with other departments such as technology, QA, sales and client services to escalate and resolve critical implementation barriers- Develops project team members to assume increased project support and project management responsibilities.

Education

  • Northern Kentucky University

    Master’s Degree, Medical Informatics

    2016 — 2020

  • Sinhagad Technical Education Society, Pune University, India

    Bachelor’s Degree, Pharmacy

    2005 — 2009

  • St. Johns University, New York, NY

    Master’s Degree, Pharmaceutical Sciences

    2009 — 2011

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Mitesh P. — Director of Professional Services at Opendoctor in New York, NY, US | Unifers