Mitesh Gupta

About Mitesh Gupta

I am a transformation leader with 20+ years of experience helping organizations harness technology to achieve business outcomes. My journey spans Microsoft, TCS, and global enterprises, where I’ve led programs in AI, GenAI, Copilot adoption, Modern Workplace, Change Management, and Enterprise Transformation.At the heart of my work is a simple belief: Technology only delivers value when people embrace it. That’s why I specialize in blending Change Management (PROSCI, OCM) with AI-driven innovation—ensuring businesses don’t just deploy new tools but truly transform how they work. What I Do- Lead Microsoft Copilot & GenAI adoption programs across industries, aligning strategy with measurable ROI- Design AI adoption roadmaps—from pilots and PoCs to enterprise rollouts- Build Change & Transformation frameworks that improve adoption, employee engagement, and productivity- Guide stakeholders and executives on responsible, human-centered AI transformation. My Impact- Scaled enterprise-wide workplace transformation programs (Modern Workplace, Teams Voice, Hybrid Work) generating multi-million-dollar impact- Coached consultants & leaders worldwide to deliver Copilot adoption and GenAI change programs- Delivered high-visibility projects: global data center rollouts, licensing optimization, and automation-led transformation. My MissionI believe the future belongs to organizations that put Humans + AI (Augmented Humanity) at the center. My mission is to help enterprises unlock the power of AI and Copilot—not just as a technology upgrade, but as a cultural shift towards smarter, faster, and more innovative ways of working. I specialize in:• Designing and executing Copilot/AI training & skilling programs across global organizations.• Building communities of practice to sustain adoption and knowledge sharing.• Using metrics-driven frameworks to measure training impact, adoption, and ROI

Experience

1. Lead Microsoft Copilot and Gen Ai Solutions - Tcs Cloud Unit

   Tata Consultancy Services

   Jun 2014 — Present · Gurugram, IN

   Lead – Microsoft Copilot & GenAI Adoption Business, TCS Cloud Unit (Nov’23 – Present)- Leading global business for Microsoft Copilot & GenAI adoption across industries- Drive strategy, design roadmaps, and lead consultants delivering PoCs, pilots, and enterprise-scale rollouts- Partner with customers to identify AI use cases, transformation opportunities, and measurable KPIs- Ensure adoption success through structured Change Management strategies (PROSCI, OCM)- Coaching consultants and executives on Copilot + GenAI implementation best practices- Designed and led Copilot & GenAI adoption workshops for customers globally- Developed structured change management & training roadmaps for enterprise clients- Built and managed a consultant community of practice (20 members)- Owned content readiness & knowledge programs as Knowledge Program Manager at Microsoft (KB, training resources), reducing support costs- Delivered white-glove executive training and enablement sessions for business leaders in hybrid work / modern workplace in various organizations Globally- Presented training strategy to executives / influenced leadership buy-in for adoption programs to multiple clients.Previous roles and responsibilities in TCS- Organizational Change Management (Stakeholder Engagement)- Global Consulting Practice- Global Head Sales and Solutions - Unified Communications - Microsoft Business Unit- Program Manager - Modern Workplace and Adoption - Microsoft Business Unit- Program Manager – Delivery Program Manager - Delivery - CBO- Solution Architect - Pre-sales Solution Architect - Pre-sales - CBO- Program Manager – Delivery Program Manager - Delivery - CBO

Education

• Great Learning

  Certificate, Generative AI for Business with MSFT Azure OpenAI Program

• PROSCI

  PROSCI Certified Change Practitioner, PROSCI Certified Change Practitioner

  2020

• Alliance University

  Master of Business Administration (MBA), Project Management

Skills

• Windows Server
• Itil
• Team Management
• Strategy
• Management
• Pmp
• IT Strategy
• Project Management
• Sharepoint
• Service Delivery
• IT Service Management
• Change Management
• Business Intelligence
• IT Management
• Vendor Management
• Program Management
• IT Operations
• Data Center