Michael C. Mitchell

About Michael C. Mitchell

AI-First Agile Transformation | Architecting the Future of Enterprise DeliveryI don’t just implement Agile; I re-engineer it. In an era where efficiency is the primary competitive advantage, I specialize in transforming product development by embedding AI into the DNA of the delivery lifecycle. As a Chief Scrum Master, I bridge the gap between traditional Agile frameworks and the next generation of AI-augmented tools.My current focus is the strategic integration of Microsoft 365 Copilot and Atlassian Rovo to automate the mundane and amplify the strategic. By developing Custom AI Agents, I have successfully streamlined every phase of Enterprise Agile delivery—from automated backlog refinement to real-time sentiment analysis in ceremonies—allowing us to deliver outsized value with a lean, high-velocity workforce.Core Impact AreasAI-Powered Delivery Architecture: Pioneering the use of Microsoft 365 Copilot and Atlassian Rovo to synthesize complex data across the SAIE division (Strategy, Architecture, Infrastructure, and Engineering).Custom AI Agent Development: Building bespoke AI agents designed to facilitate Agile ceremonies, predict delivery bottlenecks, and assist in technical documentation, ensuring 24/7 process support.Strategic Leadership: Partnering with executive leadership to drive large-scale buy-in for Agile initiatives that are sustainable, scalable, and future-ready.Organizational Catalyst: Mentoring the next generation of Scrum Masters to move beyond \"facilitation\" and toward \"AI-enhanced delivery coaching.\"

Experience

1. Chief Scrum Master Driving Ai-powered Pdlc

   Citizens

   Feb 2025 — Present

   AI-Powered Product Development & Value Delivery* Continuous Process Optimization with AI, Microsoft Copilot M365* Spearhead the Agile transformation of the Strategy, Architecture, Infrastructure, and Engineering (SAIE) division.* Coach and mentor teams of Scrum Masters, fostering their growth and development as Agile leaders.* Collaborate with executive stakeholders to define and implement an Agile roadmap aligned with business objectives.* Establish and maintain Agile best practices, ensuring consistent application across SAIE teams.* Facilitate communication and collaboration between SAIE teams and other departments.* Drive continuous improvement initiatives, identifying and addressing impediments to team performance.* Implement metrics and reporting to track progress and demonstrate the value of Agile adoption.

Education

• University of Rhode Island

  BS, Structural Engineering Systems

  1987 — 1992

• University of Rhode Island

  Bachelor of Science (B.S.), Civil Engineering

  1987 — 1992

Skills

• Workday
• Atlassian Jira
• Vignette
• Social Networking
• Cpanel
• Adsense
• Google Apps
• Google Drive
• Chromebooks
• Shopping Carts
• Ubuntu
• Web Strategy
• Gmail
• Planview 13.0
• Google Analytics
• Web Development
• Business Analysis
• Cloud Applications
• Google Adwords
• Ios Development
• Web Project Management
• Sdlc
• Enterprise Portals
• Google Search Appliance
• Responsive Design
• Project Management
• Project Portfolio Management
• Civil Engineering
• Streaming Media
• Social Media Marketing
• Enterprise Content Management
• Video Services
• Portal Technologies
• Pmo
• Pmp
• Phpbb
• Android
• Mobile Applications
• Iphone Development
• Scrum Master