Mitchell Markunas
Manager, Customer Success Specialists
- Role
- Manager, Customer Success Specialists at Salary.com
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Mitchell Markunas
At Salary.com, our team focuses on delivering exceptional client success through relationship-building, seamless onboarding, and proactive account management. As Manager, Customer Success Specialists, I oversee efforts to drive account retention, revenue expansion, and product adoption while serving as a trusted advisor to clients. Collaboration with cross-functional teams and identifying cross-sell opportunities have been pivotal in enhancing our clients\' satisfaction and achieving shared goals. With over four years of experience in customer success and sales management, I am dedicated to aligning organizational objectives with customer needs. My prior role as Sales and Operations Manager at Open Systems Healthcare further strengthened my ability to lead teams, manage performance, and develop business strategies. I am passionate about empowering teams to deliver measurable results and fostering meaningful client partnerships that drive sustainable growth.
Experience
Manager, Customer Success Specialists
Jul 2025 — Present · Waltham, MA, US
Education
Fox Chapel Area High School
High School Diploma
2009 — 2013
Indiana University of Pennsylvania
Bachelor of Science (B.S.) in Biology , Biology/Biological Sciences, General
2013 — 2017
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