Mitchell Close

MANAGER, CUSTOMER CARE: Proven track record of success in orchestrating and implementing robust customer care strategies to ensure premium, best-in-class experience for clients.

Role
Manager, Customer Care at Snowflake
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mitchell Close

I bring over a decade of experience in delivering exceptional customer experiences and…

Experience

  1. Manager, Customer Care

    Snowflake

    Aug 2025 — Present

Education

  • Allegheny College

    Bachelor of Arts (B.A.)

    2008 — 2012

Skills

  • Decision Analysis
  • Market Research
  • Microsoft Word
  • Communication Skills
  • Human Resources
  • Interviewing Skills
  • Event Planning
  • Research
  • Spanish
  • Problem Solving
  • Close Attention to Detail
  • Presentation Development
  • Public Speaking
  • Microsoft Office
  • Sales
  • Social Media Marketing
  • Bilingual Communications
  • Process Rationalization
  • Customer Service
  • Management
  • Team Building
  • Data Analysis
  • Technical Recruiting
  • Consulting
  • Recruiting
  • Marketing
  • Communication
  • Community Outreach
  • Teamwork
  • Leadership
  • Strategic Planning
  • Technical Analysis
  • French
  • Competitive Analysis
  • Interviewing
  • Social Media
  • Sales Presentations
  • Social Networking
  • Critical Thinking
  • Interviews

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Mitchell Close — Manager, Customer Care at Snowflake in Pittsburgh, PA, US | Unifers