Mitchell Padfield

About Mitchell Padfield

Experienced Loan Analyst with a history of working in the real estate industry. Skilled…

Experience

1. Payment Operations Analyst

   Nbc Sports Next

   Apr 2024 — Present · Minneapolis, MN, US

   Support daily payment operations, ensuring accuracy and compliance across all financial transactions-Collaborate with customer support and cross-functional teams to resolve payment-related inquiries, ensuring prompt and effective solutions-Ensure adherence to KYC (Know Your Customer) and CDD (Customer Due Diligence) protocols, continuously improving documentation and processes-Monitor and verify payment and transaction processes to guarantee seamless operations and mitigate errors-Utilize advanced tools to identify and analyze payment and transaction issues, proactively addressing patterns to improve efficiency-Take ownership of discrepancies in data and calculations, implementing corrective actions to improve accuracy and consistency-Conduct thorough account reviews, assessing risks and making data-driven decisions to ensure compliance and minimize potential risks-Contribute to process improvement initiatives, suggesting innovative solutions to enhance operational workflows and the overall customer experience-Maintain a keen attention to detail while monitoring transactions and merchant activities, ensuring all procedures met company and regulatory standards-Identify opportunities to streamline complex processes, driving automation and operational efficiency across payment systems.

Education

• Minnesota State University, Mankato

  Bachelor of Science, Finance, Economics

  2006 — 2011

• St. Croix Lutheran High School

  High School Diploma, General Education

  2002 — 2006

• Humboldt State University

  Finance, Economics

  2009 — 2009

Skills

• Customer Service
• Microsoft Office
• Sales
• Investments
• Loans
• Powerpoint
• Microsoft Excel
• Budgets
• Finance
• Microsoft Word
• Financial Analysis
• Time Management
• Marketing
• Leadership
• Analysis