Mitchell Fackrell
Customer Success Account Manager at Microsoft
- Role
- Customer Success Account Manager at Microsoft
- Location
- Ogden, UT, US
- LinkedIn followers
- 500 followers
About Mitchell Fackrell
I am passionate about driving business growth in the tech industry, a journey that began with my early experience in channel sales and partner management. With a strong foundation in professional sales and a focus on the technology sector, I’ve successfully led numerous high-impact projects that contributed to the success of top global brands like Google, Samsung, and Intel. In my previous roles, I’ve been deeply involved in all aspects of business development, including go-to-market strategies, partner recruitment, and pipeline optimization.My expertise spans deploying tailored technical solutions and developing innovative programs that drive client engagement and operational efficiency. I excel at streamlining workflows and improving partner satisfaction. Among my key accomplishments are reducing client costs by 25% with ChromeOS solutions and launching the ChromeOS JumpStart program, which boosted engagement by 35%.Specialties: Channel Sales, Business Development, Partner Management, Go-To-Market Strategy, Technical Solutions, Leadership, Sales Growth, Pipeline Development, Strategic Partnerships, Program Innovation, Revenue Optimization
Experience
Customer Success Account Manager
Oct 2024 — Present
Education
Weber State University
Professional Sales, Specialized Sales, Merchandising and Marketing Operations
2010 — 2015
Skills
- Time Management
- Public Speaking
- Event Planning
- Sales
- Communication
- Microsoft Products
- Team Building
- Customer Service
- Conflict Resolution
- Leadership
- Training
- Research
- Customer Service Management
- Account Management
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