Mitch Hare
Sr. Manager Infrastructure | Unified Communications & Infrastructure Leader
- Role
- Sr Manager - Infrastructure and Unified Communications at Belcan
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Mitch Hare
IT leader with over a decade of experience in Unified Communications, IT infrastructure, and cybersecurity. I currently manage enterprise-wide voice and data systems at Belcan, where I lead a team focused on uptime, compliance, and strategic system performance.I’ve built and led global teams (U.S, Canada, UK, EU), streamlined SLA-driven operations, and delivered multimillion-dollar network solutions across industries. My work leverages tools such as Microsoft Teams, Cisco, ServiceNow, and xMatters — always anchored in ITIL standards and cybersecurity compliance.Whether improving network reliability or guiding operational transformation, I thrive at the intersection of technology and strategy. I’m now excited to bring this experience to Director/VP-level leadership opportunities focused on innovation, growth, and resilience.Specialties: Unified Communications, Global Team Leadership, ITIL v3, Cybersecurity, Project Management, ServiceNow, Cisco, Enterprise Network Design, SLA Optimization, MPLS, SIP Trunking, Budgeting & Stakeholder Management
Experience
Sr Manager - Infrastructure and Unified Communications
Nov 2024 — Present · Cincinnati, OH, US
Designed and maintained enterprise IT infrastructure, improving uptime through proactive monitoring.• Managed a team of 4, delivering IT projects aligned with strategic goals and cybersecurity compliance.• Oversaw Unified Communications using Microsoft Teams Operator Connect, Ring Central, Intune, Verizon Business, Verizon Mobile, xMatters and Everbridge. • Streamlined Major Incident Management using ITIL v4 and tools like ServiceNow, xMatters, and Everbridge.
Education
Cincinnati State Technical and Community College
Associate’s Degree, Network Engineering (NETC)
2015 — 2017
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