Mitch Greene

About Mitch Greene

I bridge the gap between \'keeping the lights on\' and \'locking the doors.\' With 13+ years…

Experience

1. Information Technology Operations Engineer

   Tennessee Valley Authority

   Sep 2021 — Present · Chattanooga, TN, US

   Serve as a trusted technical resource for systems and infrastructure operations with a strong emphasis on secure processes and policy enforcement. Lead internal IT onboarding, train team members on enterprise tools and procedures, and support endpoint management and configuration standards across the organization.Regularly work with Windows Server, Active Directory, and endpoint protection tools to ensure system stability, access control, and user compliance. Participate in internal reviews related to access, patching, and vulnerability remediation strategies.Known for learning new systems quickly and helping others ramp up efficiently through hands-on training and documentation. Help ensure alignment between IT operations and broader security best practices.

Education

• Louisiana State University

  Bachelor’s Degree, Business - Marketing

  2004 — 2008

Skills

• Microsoft Products
• Team Building
• Cisco Routers
• Windows Server
• Cisco Vpn
• Vmware
• Vmware Vcenter
• Microsoft Office
• Cisco Call Manager
• Customer Service
• Cloud Computing
• Cloud Storage
• Microsoft Operating Systems
• Cloud Applications
• Microsoft Sql Server
• Wireless Networking
• Microsoft Exchange
• Wireless Technologies