Mitch Dupuis

Senior Ecommerce Operations Manager @Sectigo

Ottawa, ON, CA

I lead Sectigo’s global eCommerce operations and digital growth strategy, ensuring scalable systems, seamless customer experiences, and sustained ARR expansion across a rapidly evolving portfolio. My role bridges commercial strategy and operational execution—aligning teams, platforms, and processes to drive consistent performance across sales, renewals, and customer lifecycle programs.I oversee the modernization of Sectigo’s digital commerce ecosystem, including subscription automation, multi-store consolidation, and the launch of next-generation digital identity products. Partnering closely with product, marketing, and technology teams, I establish the rigor, data discipline, and executional frameworks required to optimize conversion, streamline renewals, and elevate brand experience.My focus is operational excellence that fuels growth—transforming complex infrastructure into a unified, high-performing eCommerce engine that supports Sectigo’s mission to secure and enable digital trust worldwide.

St Joseph high school

High School Degree

Algonquin College of Applied Arts and Technology

Certificate, Sommelier Fundamentals

Algonquin College of Applied Arts and Technology

Business Management and Entrepreneurship, Business Marketing

Carleton University

Bachelor's degree, Communications