Mitali Dhande
AI Solutions! Automation with Gen AI and Amazon Connect.
- Role
- Application Developement Senior Analyst at Accenture
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Mitali Dhande
Cloud engineer having 7+ overall IT experience and 5+ year of experience in Amazon Web Services (AWS). Innovative AI and cloud solutions architect, developing and implementing advanced voice bot systems. Led the creation of a cutting-edge Voice Bot leveraging Amazon Bedrock and RAG workflows to transform customer interactions in the telecom sector. Expertise in integrating structured and unstructured data for tailored solutions and utilizing Gen AI for customer insights, leading to enhanced customer retention. Committed to scaling solutions with AWS cloud technologies for fault-tolerant, high-availability performance. Passionate about enhancing user experience and operational efficiency through innovation.Skilled in Amazon Connect, Amazon Bedrock, Amazon S3, AWS lambda, and many other AWS GenAI Services. Proficient in selecting the appropriate AWS service based on computing, databases, security or cost requirements.Hands-on experience in setting up high performance, fault tolerant and highly scalable infrastructure.
Experience
Application Developement Senior Analyst
Oct 2021 — Present
Education
Vivekanand Education Societys Institute of Technology Sindhi Society Chembur Mumbai 400 071
Bachelor's in Engineering
2013 — 2016
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