Mike Summers
Customer Service Specialist at The Thule Group
- Role
- Customer Service Specialist at Thule Group
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Mike Summers
My primary goal is to be the best representative possible for Thule Organization Solutions (Case Logic). Whether it be a multi-million dollar retailer or an individual consumer, I strive to turn \'problems\' into positive opportunities, with a smile. If I am not able to respond to the client\'s needs, I am fortunate to have the support of not only my department, but also that of an entire company. Therefore, teamwork and cross-training has provided me a solid base for problem solving and listening to the customer\'s requirements. Specialties: My specialties include being professional, being a good communicator/listener and being a leader. I, also, speak Spanish and French, as well as some Portuguese
Experience
Customer Service Specialist
Jan 2019 — Present
Education
The University of Texas at Austin
PhD/not completed
2005 — 2006
The University of Kansas
MA
1992 — 1995
Wichita State University
BA
2003 — 2007
The University of Kansas
BA
1987 — 1991
Université d'Orléans
Non-Degree Study
2005 — 2005
Skills
- Strategic Planning
- Retail
- Trade Shows
- Manufacturing
- Powerpoint
- Microsoft Excel
- Photoshop
- Accounts Payable
- Project Management
- Digital Photography
- Forecasting
- Software Documentation
- Inventory Management
- Social Media
- Market Research
- Editing
- Access
- Training
- Logistics
- Leadership
- Advertising
- Accounts Receivable
- Cross-Functional Team Leadership
- Marketing Strategy
- Accounting
- Research
- Marketing
- Procedure Development
- Multilingual Communication
- Microsoft Office
- Sales
- Brochures
- Public Relations
- Event Planning
- Strategy
- Teamwork
- Portuguese
- Photography
- Team Building
- Management
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