Misty Nguyen

Office Manager @Texas Mccombs School Of Business

Little Elm, TX, US

Monitor KPIs to guide strategic decision-making and maintain 95%+ collections rate• Implement systems to streamline billing and collections, reducing accounts receivable (AR) aging to under 30 days and stabilizing cash flow• Coordinate scheduling and workflow improvements, leading to a 15% increase in monthly production• Oversee recruitment and hiring process to ensure efficient staffing and operational continuity• Verify insurance eligibility, processed claims, and improved reimbursement turnaround times• Manage daily financials and oversaw patient accounts for billing accuracy and payment collections• Coordinate with dental suppliers to maintain inventory levels and negotiate cost-effective contracts